Refund Policy
Thank you for enrolling in Interval Running for Beginners: Starting Smart and Strong. We are committed to providing you with valuable content and an exceptional learning experience. Please review our refund policy carefully to understand the terms and conditions regarding refunds.
1. Eligibility for Refunds
Refunds are available under the following conditions:
- Refund requests must be submitted within 14 days of purchase.
- You must provide proof that you have engaged with the course materials (e.g., completed modules and course worksheets) to ensure fair use.
- Refunds are not available if more than 50% of the course content has been accessed or downloaded.
2. Non-Refundable Circumstances
Refunds will not be issued for the following:
- Failure to complete the course due to lack of time or personal circumstances.
- Dissatisfaction with personal results, as individual progress depends on commitment and effort.
- Technical issues related to your device or internet connection. (We recommend contacting support for troubleshooting assistance.)
- Purchases made during sales or promotional periods.
3. Refund Request Process
To request a refund:
- Contact Us: Send an email to [email protected] with the subject line "Refund Request: [Your Name]" within 14 days of purchase.
- Provide Proof of Engagement: Include details such as completed modules or screenshots of completed assignments found in the course workbook.
- Review and Response: Our team will review your request within 7 business days and notify you of the outcome.
4. Approved Refunds
If your refund request is approved, the amount will be credited back to your original payment method within 10 business days. Refunds may be subject to transaction fees, depending on the payment processor.
5. Contact Information
For any questions or concerns about this refund policy, please contact us at:
We value your feedback and are committed to helping you succeed. If you are experiencing challenges with the course, please reach out to us for support before requesting a refund. Thank you for your understanding and for choosing Interval Running for Beginners: Starting Smart and Strong!